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Event Details

    May Meeting- The 7 Health Plan Metrics Every HR Professional Must Know

    Date: May 25, 2016, 7:30am
    Nicole Pfeiffer
    Workforce Center of Will County
    2400 Glenwood Avenue
    Joliet, IL
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    In employee benefits, stereotypically the HR professional is advocating for a comprehensive yet affordable benefits package, and the CFO is concerned with the bottom line.  As an HR professional, how much do you really understand the different cost drivers of your health plan?   By closely monitoring the seven metrics described in this presentation, you can identify areas of your health plan that might be leading to drastic overspending.  First, we’ll dive into these different metrics by discussing its importance to financial health.  Next, we will describe how each is calculated allowing you to assess your plan.  Lastly, if a correction is necessary, we will discuss strategies to move the metric in a better direction.   Once you know your health plan’s seven metrics, you’ll be able to craft a plan to drive better financial sustainability with your health care costs.  You’ll be the one that shines in front of the CEO at your next employee benefit review.  


    Learning Objectives:

    • Learn seven metrics that you should be monitoring to determine the financial wellbeing of your health plan
    • Discover how to calculate these metrics with your own health plan data and compare to benchmarks
    • Come away strategies to reduce health plan overspending



    Nicole Pfeiffer is a Vice President of Employee Benefits for Cottingham & Butler.  Nicole has been with Cottingham & Butler since April 2004. Nicole offers consultative advice to business decision-makers regarding their employee benefit plans. Prior to Nicole’s role in Employee Benefits, she worked as the Vice President of Human Resources and Director of Marketing for the firm. Prior to joining Cottingham & Butler, Nicole worked for Procter & Gamble in a Business Development role.

     Specific Experience

    • Specializes in Employee Benefits Strategic Consulting
    • Prior Experience in Human Resources and Marketing


    • Bachelor of Science Degree in Mathematics from the University of Iowa
    • Bachelor of Business Administration from the University of Iowa
    • MBA from The University of Iowa Tippie School of Management
    • Designations: SPHR and GBA and CMS

    Speaking Engagements

    • State of IL Society of Human Resources Management (SHRM) Annual Conference 2014, 2015
    • State of IA Society of Human Resources Management (SHRM) Annual Conference 2015


    • Board of Director’s Past President for the Dubuque Women’s Leadership Network
    • Board of Director’s Past President for the Dubuque March of Dimes